Relaxo Footwear — request to exchange/replace footwear

Address:

C - 6, Vishwas Nagar, Opp. Hdfc Bank, Shahdara, Delhi 110032, New Delhi, Delhi, 110032

I am highly disappointed by the way the staff deals with its customers. My mother bought a pair of shoes for me on 8th September(sunday). The next day (monday) I was almost in tears as those shoes had badly bruised my feet after barely walking 500 metres. On Tuesday when I went to the shop with my mom to replace those shoes with some other comfortable footwear, the staff bluntly refused. I am a medical student and will become a doctor in few years. I can assure you that multiple bruises on my feet because of these poor quality shoes have caused good amount of damage to my health. The downfall of a company begins with the disappointment of a single customer. I hope I will soon get a chance to replace these shoes because I ain't wasting my mommy's money on ###.