[Resolved]  Reliance 4g — Non activation of special plan

Address:Visakhapatnam, Andhra Pradesh

I am using reliance 4g mobile number [protected]. I had recharged my mobile by paytm for rs. 37 on 11 jun 17 (Today) for call rate 25 p/ min local and std calls to all mobiles for 28 days. I got the sms that rs 37 recharge have been done and the plan have been activated. But actually the plan have not been activated and higher rates are charged for voice calls.
Moreover reliance customer care executives are not behaving properly.
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Jun 13, 2017
Complaint marked as Resolved 
I received a call on 12 jun at1615 hrs from reliance communication from +912230326300 that my issue will be resolved soon and by 2200 hrs it got resolved. I didn't get any SMS regarding the issue got resolved. Thank you
Jun 13, 2017
Updated by amod kiran
Thanks to the consumer complaints forum for their support, because of which my issue have resolved.
Regards
Amod kiran
Complaint comments 

Comments

Dear Amod,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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    Contact Information

    Visakhapatnam
    Andhra Pradesh
    India
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