Reliance 4g — Pathetic customer care service

Address:600037

My data card number is [protected]. I recently upgraded from Reliance CDMA to 4g. They promised that I will get the existing plan when I move to 4G. But after migration to 4g they have changed the plan without notifying the customer. If I call customer care. Everytime they say that their portals and system is not working and to callback after 2 Hrs. This happens everytime. If I keep calling them they block my number. It will say thank you for calling reliance and will disconnect the call.
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Dear Vimal,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Sir,
4 din se main klahi bhi call kar raha hun kewal network busy bata raha hai so please meri problem ko solve kijiye
my reliance 4 g no. is [protected]
and other no. is [protected]

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    Ambattur, Tamilnadu
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