[Resolved] Reliance — 5 rupees deducted from my account for unknown vas

kailash dhaker

from Mumbai, Maharashtra

Address:

Chittorgarh, Rajasthan, 312023

Hi today i am getting a message that RS 5 is charged for Hungama GSM, while i am not aware of such service and how this will activated automatically . How is this cheap service provided from a big brand like reliance. I i want to listen songs then i already have data packs from that i can download any song and listen. Please stop this kind of fraud, i am not expecting this kind of service from reliance as i am using your service from last 4 years

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Oct 15, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Oct 30, 2015

Updated by kailash dhaker Hi today i am getting a message that RS 5 is charged for Hungama GSM, while i am not aware of such service and how this will activated automatically . How is this cheap service provided from a big brand like reliance. I i want to listen songs then i already have data packs from that i can download any song and listen. Please stop this kind of fraud, i am not expecting this kind of service from reliance as i am using your service from last 4 years
My mobile number is [protected]

Verified Support

Oct 30, 2015

Reliance Communications Customer Care's response Dear Kailash,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Nov 01, 2015

Reliance Communications Customer Care's response Dear Kailash,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications