[Resolved] Reliance — Automatic balance deduction

krg474

Address:

Nagpur, Maharashtra

I have been using reliance sim card since a 2 month but the company deducts balance without any kind of subscription which I have never requested of. This has been a frequent case since I have purchased the number- [protected]. Please provide me a reason as to why should anyone continue with this network. Today also on the name of VAS hungama voice, balance got deducted, which I have never requested. The worst service provider ever - ROHIT SINGH..

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Nov 4, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2015

Reliance Communications Customer Care's response Dear Rohit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Aug 22, 2015

Reliance Communications Customer Care's response Dear Rohit,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account and we have also deactivated the VAS pack on you number. Thank you!

Cheers,
Reliance Communications