Reliance Big Tv — Account suspended since June last week - not activated till date 04 aug | |||
We had a problem with set top box in june last week and got disconnected since then we have been calling customer care and non of them respond...after several tries we could get in touch and the service person came in to check and he told they dont have the stock and it took a month of fix in july last week and the customer care told us to pay rs.150 and the remaining amount will be adjusted in refund. Its almost a week and we are still awaiting response from them and there is just a standard response "OUR BACKEND TEAM IS WORKING WILL GET BACK TO YOU" card #[protected]. Having a hard time to fix such a simple issue:-( Was this information helpful? | |||
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customer support has been notified about the posted complaint. | |||
 2 Comments | |||
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Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications