Reliance Big Tv — Customer Care is not there to Care

Address:

Gurgaon, Haryana

Hi, I am not sure if you even bother to hire TLs for these Customer Care officers because they are NEVER there to take the calls during night hours. If you can't provide after hours support then don't atleast pretend that you do. I have spent 18 minutes on a call to try to reach to your officers today. Previously also every single attempt (in total 13) has failed during evening hours. I refuse to believe that your office is always bombarded with exponential volume of calls. This is mockery of customer service. You might as well name it customer torture or customer harrassment center. Rajni Soni