Reliance Big Tv — Dth service not providing last 2 months

Address:Mumbai City, Maharashtra, 621012

Dear sir/madem, This is revathi my smart card no[protected] in the name of sellam. In before I raised a complaint about smart card problem on 30 th march. They provide a service on April 13 they change my set of box.it taken more than 15 days to Slove a problem. Again the set of Box not working with in 15 days and I raise complaint On 3 rd may but still they don't provide a service. Still I did not get a single service enquiry call. What a poor service you provide this is not far I think. Please take a complaint for get back your service and get my money back . I recharged my account for 1 year. Very worst service ever I seen in the market. As a customer I can't wait for more than 2 months. Cheating services. I can spend my money and valuable time it's totally waste of speaking with your customer care. I thing you will take immediate action for provide service or get back your service. Your customer care Persons say only the complaint in solving process. But how long I wait its possible for more than a month.Do immediate action.thank you for providing poor service. Regards Revathi.
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Reliance BigTV customer support has been notified about the posted complaint.
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Dear Customer,

We regret for the inconvenience caused to you.

We have already taken up your issue with our field team for further review and will respond to you at the earliest.

We request you to co-operate with us.

Hope you will give us another opportunity to serve you better.

Regards,

Customer Care
Reliance Digital TV

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