Reliance Big Tv — Harassment by Reliance big tv

Address:

Mumbai City, Maharashtra

I have an HDR of reliance big tv ( con no.[protected]. The HD service is not working since long, the recorder is not working either but no complaints for that. The problem is, it doesn't work in monsoon and now this is ultimate. For 15 days there is no rain in Mumbai but the set top box is not working and we are living without watching tv. On 3/7/2015 i lodged a complaint to the cus care cell of reliance with complaint no.[protected] and they assured me to solve the problem within 24 hrs. but since then their 24 hrs. have not ended. Every day i call to their cus care cell and every time they assure to solve the problem in 24 hrs. I have never experienced such type of third class service provider as if they either have a deaf ear or don't have enough technicians. This is my genuine suggestion to all that never opt for reliance big tv connection ever.