Reliance Big Tv — Irresponsible reply from customer care | |||
I am Ramesh Kumar. M.V using Reliance TV dth (Customer id[protected] for past 3 yrs. From[protected] onwards the service is not available. In tv it shows that regreted for the inconvinence. SO I had called Reliance tv customer care from[protected] to[protected]. Everyday different person attend the call and tell me that change the channel to 550 so that we will clear the problem from here itself. After sometime thay will tell me that your complaint had been rectified it will be clear within 20 minutes. For the 4 days I got the same answer from different Personnels from Reliance TV customer care. Finally one person answered me that we can give such service only if you are not intrested you can change this reliance tv connection. We cant do any more. But the problem is I had been payed before till for December. SO I kindely request you to rectify my complaint or please get back refund of my money. Was this information helpful? | |||
|
customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
24%
Complaints
3276
Pending
0
Resolved
781
6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
View all Reliance BigTV contact information
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications