[Resolved] Reliance Big Tv — NO RESPONSE AFTER REPEATED COMPLAINTS TO CUSTOMER CARE

chikkala18

from Mumbai, Maharashtra

Address:

Visakhapatnam, Andhra Pradesh

MY SMART CARD NO:[protected] i live in vizag due to hud hud cyclone my dth dish was dis-Mandela on October 12-2014 i waited for the company service but no response from their end so i launched complaint to the customer care on November 3-2014 complaint no:[protected] but surprisingly no one attended the complaint but they charged 175rupees on November 16-2014, i called up the customer care and addressed the issue they said they will resolve the issue with free of cost but no action was seen from the company, again i have launched another complaint on 15 December 2014 they have said that the issue will be closed in 2 days with free of cost but till date issue was not resolved or niter response is nill from any of the company or customer care.

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Aug 14, 2020

Complaint marked as Resolved

customer support has been notified about the posted complaint.

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Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications