[Resolved]  Reliance Big Tv — no service from 2 weeks

My card no is[protected]. From last 2 weeks there has been Faulty service on my connection. The reasons cited are either weather conditions or improper signals as cited by your customer care. Despite making repeated complaints no action has been taken by you. Once a service person visited my house and did something and charged rupees 150as service charge. But of no use. Again after registering a complaint rupees 150 was deducted from my account on the basis of relocating charges. And 150 was again deducted without any reason . I was given a complaint number and told that the connection would be reinstated without any further problems. but it has been 5 days and nothing has happened. My complaint number is 22602641. Either you take serious action in this matter or else I will have to take the help of consumer court with discontinuation of your dish connection. I am disappointed with your services. I want full refund of my money
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Aug 14, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Padhi,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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