[Resolved] Reliance Big Tv — No signal problem

ranjeetranjan123

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I had made a complaint online regarding "no signal" problem last month. it took almost 2 weeks for the technician to come to fix the issue. earlier few channels were having problem of no signal. however technician visited at our place after 2 weeks. his name was Mr. Raj (mob.-[protected]). he charged me Rs500 to fix the issue. also he assured that there will be no problem in the future regarding this. after 2 days i lost all my channels having no signal problem. from last 2 days i am trying Mr.Raj contact no but it shows switched off every time. at last i tried the MAGICAL toll free no of RELIANCE CUSTOMER CARE TOLL FREE NO[protected] which was not connected as usual. after several try for both the nos i am back to online complaint. if this issue is very big for the reliance big tv than they can tell me very frankly to change the service provider. i can manage to do so but dont harash like this. Thank you.
Reliance tv ac no[protected]

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2015

Reliance BigTV Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

As checked and verified in our records, we understand that your area is local cable operator area, hence we request you to get the issue rectified through private technician.

Regards,

Customer Care
Reliance Digital TV