[Resolved]  Reliance Big Tv — Offer on Reacharge (3 months + 3 months free) deniedI

Address:

Pune, Maharashtra

I received SMS on 14th Aug 2014 from BIGTV offering 3 months free on 3 months recharge and message read "Priya BG TV Grahak, sirf aap ke liye, payein 3 mahine extra 3 mahine ke recharge pe, abhi call karein [protected], offer simit samay ke liye." LM-BIGTVS Than i called to above toll free number and re-confirmed offer from their executive on 18th Aug 2014, where he also mentioned that there is offer. Today i.e. 29th Aug 2014 i recharged and asked for the offer. The executive denied and said there was no such offer. I said that there was SMS and i have checked with your executive over phone before recharge. The executive completely denied such offer. The executive Mr. Mayur Vaja, admitted that he does not have facility to book complain, also he is not capable of telling me the name of earlier executive. He also admitted that an executive can provide misleading information. I am now looking for justice. Regards Kaushik Patel