[Resolved]  Reliance Big Tv — Refund money Rs.- 175/- + Rs. 48/-

Address:

Gautam Buddh Nagar, Uttar Pradesh

Dear Team, Amount of Rs. 175 miss deducted from my account on dated 13/09/2014 because I made a complaint on dated 12/09/2014. Engineers of Reliance Big TV come to my home on dated and after checking he said me that they have no Digicom Box at their end to solve the problem, when digicom box will be available they come and clear the complaint but after their visit Rs. 175 deducted from my account. Then I call to customer care and informed the same, he ensured me to refund the balance and again take complaint of me to solve my problem. On dated 19/09/2014 engineers are come and clear this complaint after their visit Rs. 500/- deducted from my account which was appropriate. Again I talk to customer care for balance refund, he said me to refund the balance of Rs. 175 (miss deduct) + Rs. 48 (Service unavailable for 6 days), but since now I am not getting the refund balance where as I talk to customer care 3-4 times after the dated 19/09/2014. Every time they said to me you will get your balance very soon. I hope you take my complaint on urgent basis and clear my issue asap. Thanks & Best Regards Tareshwar.