I register a complain no.[protected] reg setup box not working properly so change it. On dated 6 july 2016. Next day call come from service center and he told me that after few hr. Technician contact with me. And also contacted with me and say after 10 min.. But no one come. And contcat with me.
Next day i remain call service center, he said me that setup box not available at raigrah center and said me will change monday on dated 11/06/2016. When i go at service center at raigrah he asked me after 20 min. My service engineer come my home and change my setup box. But office boy come my home and replace setup box. Again i call to service center he said me that engineer on the way and contact with me but no one contact with me. Again i register a complain no[protected] on dt. 9 july 2016. But no one contact with me and i recived sms on my mob that your service req. No[protected] and[protected] is closed. You charged rs.500. Trust the issue was resolved to your satisfaction. Thank you.
Really a bad support and service system. Was this information helpful? |
We regret for the inconvenience caused to you.
Your complaint is already registered, vide Service Request ID[protected] and it will be resolved within 48 hours from the time Service Request is registered.
We request you to co-operate with us.
Regards,
Customer Care
Reliance Digital TV