[Resolved] Reliance Big Tv — Showing Error 400: weather problem | |||
Hello, We had been using Reliance Big Tv (Smart Card number:[protected], in Coimbatore.But 2 years back(2012 September) we had shifted to Mumbai. Now, we are back in Coimbatore, and I tried connecting the set top box and recharged it with an amount of Rs.170. I got a receipt for the payment(AMIP[protected], and the name and other account details are getting correctly displayed in the receipt. So, I guess that the account is not terminated. But, we are not getting any channels, and its showing the message Error 400: Weather condition problem. When I had tried contacting your customer care, no one is picking up the calls. Kindly let me know the status of my connection. If it is still active, kindly resolve this problem of Error. Otherwise, please refund back my money. Hoping for a quick response from your side. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications