[Resolved] Reliance Big Tv — Signal lost from last one week

oksanand

from Mumbai, Maharashtra

Address:

Thane, Maharashtra

MY BIG T.V. SMART CARD NUMBER IS:[protected] . From last one week my T.V. Showing Signal Lost and giving reason due to heavy rain in your area contact customer care unit. But when ever we try to contact customer care number getting busy. Big T.V not taking any complaint seriously and not taking any action What we have to do (customers) to solve the problem's.

Kindly look in to the matter and clear the problems as soon as possible

Regards
Sadanandan

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Aug 14, 2020

Complaint marked as Resolved

customer support has been notified about the posted complaint.

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Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications