[Resolved] Reliance Big Tv — Smart Card no[protected] | |||
Dear Sirs, We are fed up with your service and want to surrender the connection, every 7/10 days the connection goes off and we have to call the call centre who are not at all helpful and we are kept waiting for 35/40 mins on the phone before anyone comes on the phone. I am being advised by Reliance customer care team that I will not get any refund for surrender of my connection which is a yearly subscription. Please can you advise why I am not due for a refund of remaining months ????? I have paid for something where the service is pathetic and I am looking for a refund for remaining period. Please advise Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications