[Resolved]  Reliance Big Tv — wrong balance deduction in my account and resumption of services

Address:Krishna, Andhra Pradesh

sir my setup box spoiled on 3rd march 2015. They replaced the old box on 18th march. I paid Rs 500 through recharge on 18th march 2015. But they kept defected box, it is not working properly. So I kept another complaint about setup box on 29th march 2015. They changed this defected box on 2nd april 2015. Even though the box kept on 18th march 2015 having 3 months warranty they deducted again Rs 500 from my account on 3rd april 2015. So I they kept my services in suspense. So I request you to refund my wrongly deducted amount Rs 500 and activate my services. B.E.V.NAGA BHUSHANAM. Smart card no[protected].
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Naga Bhushanam,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Naga Bhushanam

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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