Reliance Big Tv — Wrong deduction of amount and no refunds

Ankit khattar

from Noida, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh

My set top box is in warranty and stopped functioning properly. It was replaced on 14th july 2014. However rupees 500 were deducted from my account.
I called customer care on 16th july 2014 and they said it will be refunded in 3 days time.

Today is 26th July 2014 and still not received refunds. As a result my account is deactivated due to insufficient funds. I have called customer care several times and only response I get is that we have accelerated your complaint and you will get back your full refund. But this never happens

Was this information helpful?

No (0)

Yes (0)

customer support has been notified about the posted complaint.

Jul 31, 2014

Updated by Ankit khattar i have finally received the refund after 15 days

Related Reliance BigTV reviews

View all 3276 Reliance BigTV Reviews

Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Customer,

Kindly submit your details at this link: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications