[Resolved]  Reliance Big Tv — Wrong information from customer care

Sir
My reliance big tv number[protected] had remained deactivated since nearly 2 years due to my personal problems, after using it for many years.
Than i want to reactivate my account to enjoy the great viewing experience from reliance big tv services.
So i contacted the customer care services on 30/10/2014 and took advised for reactivating the services.They confidently told to recharge the account with minimum 160 rupees.So i recharged the account[protected] with 160 followed by 200 rupees.
But after recharging the above amount i didn't get the services .
When enquired about the same to customer care they told that the device need pairing with the card which would take rs 800/- <.With this amount a new service could be taken, .Why this one?>
This is just a nonsense thing in your part to provide such wrong information to customer for taking out money.