Reliance Big Tv/Independent TV — reliance big tv deposit refund

Address:	H Block, 1st Floor, Dhirubhai Ambani Knowledge City Koparkhairne, Navi Mumbai Mumbai - 400710 Maharashtra (27) 1860-419-1234, 4000710
Website:	www.independenttv.in

Even after nearly two years reliance big tv/independent tv have not refunded the deposit amount
. Customer id: 12513619 they are postphoning refund simply asking details from the depositor.
Request to take with the concerned and arrange for refund.
Regards
V. Sridharan
Trichy

On thursday, 28 february, 2019, 11:30:44 pm ist, venkat giri wrote:

Dear sir,
The requisite details are as under
Customer id: 12513619
Customer name: sridharan. V
E-mail id :venkat [protected]@yahoo.co.in
Contact no : [protected]
Bank name :city union bank ltd.,
Bank a/c no :[protected]
Ifsc code :ciub0000263
Branch :thillainagar, tiruchirapalli
C26, 11th cross
Thillainagar
Tiruchirapalli-620018
Pl. Note that it is more than a year since i have paid the charges. There had been no response from independent tv (Formerly reliance big tv). The earliest communication was on 24/01/2019 thro'sms to my mobile remember.in response to this replied for refund. But till date no reply except for this e-mail. Till date none of your representative contacted me on this subject.
In all good faith pl. Refund the amount immediately to the bank the details of which are as above.
Your urgent action under intimation; is solicited.
Regards
V. Sridharan
Trichy
[protected]

On thursday, 28 february, 2019, 9:01:07 pm ist, customer care wrote:

Dear customer,

Greetings from independent tv!

We would like to inform you that our representative (S) have been trying to contact you pertaining to the installation of dth equipment but due to your unavailability, they were not able to process this activity.

In accordance with the new regulations set forth by trai, we had to incorporate certain changes in our existing plans and our older packs are no longer available. Since you had booked a new independent tv connection with one of our previous packages, we won’t be able to offer you the same in the present phase of revised regulatory regime. As a result of this, we are initiating a refund of the amount already paid by you.

In order to complete the refund transaction, we willrequire the following details.

Booking id customer name email id contact no. Bank name account no ifsc code branch


Kindly send us an email with the aforementioned details on [protected]@independenttv. Inand be rest assured that the paidamount will reflect in your account within 7 to 10 working days from the date the refund is processed.

We expect your response in the next 3 working days. If you still have any queries, then please contact us at [protected].

Looking forward to serving you again!

With regards,
Team independent tv