Reliance Bigtv — big tv installation fraud

Address:

Hyderabad, Telangana

I had booked reliance digital BigTV on[protected] and paid the booking advance amount RS.500/- and till date i.e. 11/07/2018 there is no response from the Reliance Big TV team and their customer care executives are well trained liars who always reply saying that the installation will be done in a week, their system is on updation, there is a technical roblem...blah blah ...
I request the TRAI to take necessary action on the Reliance Big TV company.

Thanks