Reliance Bigtv — big tv not installed even after 70 days of pre-booking | |||
Booking id: 12519123 Date of booking : 02 march, 2018 It is a very disappointing and deceiving act by reliance that with a claim of maximum of 45 days for installation, it has not been installed even after 70 days of booking. Worst part is their customer care is not reachable most of the time. Even if they pick up the call occassionally, every time they have been giving a fake timeline of 1 week or so for the past 1 month. No proper timeline, no proper intimation given. We customers are been simply fooled by reliance as they have received rs 499/- as pre-booking charges and there is option for refund too. This issue has to be considered seriously by reliance and i want the installation done within a week (For real) or else get a complete refund. Was this information helpful? | |||
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Reliance BigTV customer support has been notified about the posted complaint. | |||
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6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
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Date of booking:05/03/2018
It is a very disgysting act by big brand like reliance that with a claim of maximum of 45 days for installation of dth, it has not been installed even after 70 days of booking.
Worst part is their customer care is not reachable most of the time. Even if they pick up the call occassionally, every time they have been giving a fake timeline of 1 week or so for the past 1 month. No proper timeline, no proper intimation given. We customers are been simply fooled by reliance as they have received rs 499/- as pre-booking charges and there is option for refund too. This issue has to be considered seriously by reliance and i want the installation done within a week (For real) or else get a complete refund.
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