Reliance Bigtv — cancel the pre booking against the booking number 14561002 and refund the amount of rs.499/-

Prashanthsbhat Prashanthsbhat

from Chennai, Tamil Nadu

Address:

574197

I booked the reliance big tv on 2nd october 2018 by paying the amount of rs.499/-. I received the receipt from the company for the pre booking payment of rs.499. The company had mentioned the booking id number 14561002 through email. The company of reliance digital tv had said that the connection will be made within 45 days from the date of pre booking. Now it is around 75 days over but i have not received the tv set up box. I had called the service center several times but i had not receive the favorable reply. They are telling to me that myself receive the tv within a week. I heard the same sentence more than five times when i call to them through telephone. I have no hopes of getting the tv. Now i have a doubt about their service after the installation. You just think of it. They had not fulfilled the promise before installation then how can we believe their service further?. I request to refund the amount of rs.499/-.

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Reliance BigTV customer support has been notified about the posted complaint.

Dec 14, 2018

Updated by Prashanthsbhat Prashanthsbhat I booked the reliance big TV on 2nd October 2018 by paying the amount of Rs.499/-. I received the receipt from the company for the pre booking payment of Rs.499. The company had mentioned the booking ID number 14561002 through email. The company of Reliance Digital TV had said that the connection will be made within 45 days from the date of pre booking. Now it is around 75 days over but I have not received the TV set up box. I had called the service center several times but I had not receive the favorable reply. They are telling to me that myself receive the TV within a week. I heard the same sentence more than five times when I call to them through telephone. I have no hopes of getting the TV. Now I have a doubt about their service after the installation. You just think of it. They had not fulfilled the promise before installation then how can we believe their service further?. I request to refund the amount of Rs.499/-.