Reliance Bigtv — complaint // booking id: 14509196 // booking id: 12526574

Address:

New Delhi, Delhi

Hi,
I had pre-booked two connections in the month of march 2018 but i have not yet received connections or any response from your end.
Please see both the booking details below:
1.
Name: bhupendra singh tokas
Mobile no. [protected]
Email: bhupendra. [protected]@gmail.com
Receipt no. Mh[protected]
Booking id: 14509196
Transactions reference no. Lhdf[protected]
Payment date & time:[protected]:47:55
Payment amount: 499
Payment mode: netbank
2.
Name: bhupendra singh tokas
Mobile no. [protected]
Email: bhupendra. [protected]@gmail.com
Receipt no. Dl[protected]
Booking id: 12526574
Transactions reference no. Lhdf[protected]
Payment date & time:[protected]:34:44
Payment amount: 499
Payment mode: netbank

Please let me know it's status & please confirm by when will you install my both the connections.
Also please let me know refund process.

I tried to contact your customer care helpline on[protected] but they do not cooperate and disconnect the phone, they are not able to track my records through above details. As per them they cant track my phone or email details.

Request you to please give satisfactory response.

Thanks
Bhupendra
[protected]