Reliance Bigtv — difficulty in viewing of channels

Address:

Vadodara, Gujarat, 390019

My big tv id is[protected]. Since one week we are not getting any channels to view. The message shows as signal lost error code no 400. Customer care no. Is not getting connected. They might have set the busy tone so that they will not have to answer the calls. Once i could able to connect the customer care. Got the reply as everyone is having same problem and it will solved soon. God knows when this time will come. Already i have subscribed all paid channels for two yrs. Kindly resolve the issue or return the money so that i can go for other dth service.