Reliance Bigtv (Independent TV) — error-400 signal lost

Address:	Bangalore, Karnataka, 560036
Website:	independenttv.in/, www.reliancedigitaltv.com/home.html

I have prebooked in march 2018 for independent tv, and got call recently and got installed on 1-oct-2018 by paying installation charges. I was so delighted to view more channels. But it dint last for long time. From past 3 days, i am not able to see any channels. Rather i am getting the error-400 signal lost message. And it had customer care number as[protected], where i called them multiple times last 2 days, and the answer from their executives is, just that, they say, they refreshed, please check after 30 mins. And i did multiple times, waited, but the same error message was popping. I switched off/on, nothing worked. Today, when i called the same customer care number, i got as invalid and was not connecting at all. Such a pathetic customer care, and i am struggling a lot due to this. Infact, i was asking them last day, that, to send a technician to check, but no response at all, and just their reply was, try after 30 mins. I kept on tried multiple calls, but of no use at all. I trusted on reliance company, and regret a lot now for my wrong choice.