Reliance Bigtv — independent tv hardware not found

Address:

Deoria, Uttar Pradesh, 274705

Dear sir
I complain i booking a online independent tv on dated 13/10/2018 and i received a message. On dated 23/10/2018
Dear customer, welcome to independent tv family your booking id - r70003869 and installation will done within 10 to 15 working days.

And second massage on dated 26/10/2018
Dear customer,
Welcome to independent tv.
And third massage on dated 26/10/2018
Dear customer, your workorder no is 562688, and your customer id is [protected], your installation will be completed shortly. Independent tv

And last massage on dated 26/10/2018
Dear customer, your service request number is 552202, and tentative resolution time is 24 hrs. Independent tv.

But i have no receive our setup box
Till date so please action my complaint
I going consumer court agains comapany and local dealer