Reliance Bigtv — installation not done even after 4 months

Address:122011
Website:reliancedigitaltv.com

I booked and paid rs. 500 as pre booking for big tv didital connection under scheme but even after 4 months the installation is notyet done. Every time i contact customer care they say since booking numbers were very high hence installation will be done by end of the month. Last deadline was august 2018 but now moved to week of sep.

Don't know what to do.
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I have allredy pay but my reliance big tv connection not .5 month are complited i have pay so please refound my ammount my booking id num 14517316.plz help me

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