Reliance Bigtv — installation still not done

Address:

Pune, Maharashtra, 411027

We have booked a connection on 6th june 2018 and booking id is 14549516.

Till date we have neither received the stb nor it is installed at our place..

We have written several emails and have called you call centre numerous times for the delivery and installation, but till date there is no positive reply from your side.

On 2nd jan 2019 your call centre informed us that the connection is showing active, and your distributor might have sold our connection to some other person.

A complaint was registered by your representative and he assured us that the action would be taken against the distributor and issue would be resolved in 24 to 48 hours.

We are feeling cheated..

We called your call centre today also but they don't have any answer.

Kindly take the matter seriously and resolve immediately or else we would be forced to take up the matter to court of law.

Sushil goyal