Reliance Bigtv — my connections in not installed

Address:

122001

My name is manjeet, my registered mobile no. Is [protected], and registered email id is manjeet. [protected]@yahoo.in. I had booked 5 big tv connection on 20 march. My booking id is 14531793.in july and august customer care executive said that your data is not found they always give me 24 hrs 48 hrs, one week, and last they gave me 30 september last and final. On 4 oct i had call them they said again your data is not found please give me your detail and your data will be update in 7 working days on 12 oct they said again your data is not found when your data is update we will inform you i think this is a big fraud. Now what will i do, i think my 2495 rs is gone,