Reliance Bigtv — no service since sunday 15 april 2018 | |||||
My big tv no. Is[protected]. Since sun 15-apr-2018 big tv service has stopped completely. It shows signal lost. Tried to contact call center numerous times but in vain. Always busy or may be purposefully. Asked other big tv users in my locality. They are facing same problem. This is sheer cheating by veecon media which has acquired stake in big tv. There is no other option to contact them. Now we are repenting our decision to continue their services. I am going to complain to trai and consumer court if this is not resolved by today. Was this information helpful? | |||||
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Reliance BigTV customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
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please note that i have already written to trai and ministry of consumer affairs. so far no reply from their end and we can imagine what is going on in our country. we have to move to consumer court demanding hectic compensation.
best
jubin
best
jubin
Vijay_p83's reply, Apr 18, 2018
What is the procedures to complain to consumer court
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6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
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I have paid full subscription amt of 2 years of reliance big TV and since last 2 months i am facing broadcasting issue of all channels of Star and Colors. Every time I am getting same reply from customer center that it will resume within 3-4 days but whole 2 months gone and nothing solved and still all channels of Star and Colors are not available. i am fed-up and mentally harassed from customer center and also its services
Further since last 3 days there is signal issue and not able to see any single channel.On contact with customer center they told me that it will resolve in 12 hrs but this is 3rd day and still not solved.
Even today 17.04.2018, after so many attempt got connected with customer center and still they are saying further 72 hrs will take to resume services
Even its website has blocked all features of contacts like customer feedback, Service request and contact us. and customer care center is highly unreachable. it is wasting my time and energy and most thing my hard earned Money
I am really tired and harassed with thier services. I want refund my full subscription money