Reliance Bigtv — no set top box received till yet, booked on 5th july

Address:	North East Delhi, Delhi, 110032
Website:	reliancedigitaltv.com

Dear sir/ madam,

I have pre booked the dth connection on 5th july with booking id is 14554412, there was some time frame mentioned on it which says 30-45 days but now it's more than 120 days and whenever i called to your customer support it;s says within a week you got the connection this is so bad and frustrating experience with reliance on initial stage, god knows what would be the later on.

I also emailed to reliance so many times but i think they do not have any obligation to revert on customer query.

Please tell me by when it can be resolve
Regards
Shiv sharma
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