Reliance Bigtv — non availability of all channel client id[protected]

After my trailing complaint dated April 22 few channel where made available on April 25 but again the same old story since May 5, 2018, all channels were not available.

We are not getting any channel by reliance big tv, error 400 signal lost message coming continuously, i have been facing this issue from the last 3 weeks continuously. I m not able to watch any channel. I had paid for the whole year charges of rs 3700 in advance. The problem is persisting for past 5-6 months previously few channels of zee Sony, etc were not available and now complete channels are not coming. My consumer id is[[protected]].
After numerous attempts and patience we got a same shameful reply from your customer care to wait for 24-72 hours and now that is also not available as the customer number is not working itself, this is very frustrating...
And is more shame for customer that a renound company like Reliance is not able to provide any response, even a small local cablewala can provide much better service and response and that to at much cheaper rate.
Now what is the solution kindly provide your response or else will be forced to move to cunsumer court.