Reliance Bigtv — non installation of set box booked on 7 dec 18, no response despite so many customer calls
ErEr Om Parkash Batra Om Parkash Batra on Jan 15, 2019
Non installation of set box booked on 7 Dec 18, no response despite so many customer calls and even last mail stated below no action has yet been taken please.
It is unfortunate that despite calling customer care executive since last 20 day regularly TV set box booked on 7 Dec 18 has not yet been installed. It seems that the Reliance digital department is not in position to fulfill the advertised promise.
I therefore give you notice that the box maybe installed within 7 days otherwise my payment Rs 1999 alongwith Rs 20000/ on account of harrassment be paid.
Please note that non action on your part within the said period will dragged to me to lodge complaint before the appropriate authority.
[Jan 15, 2019] Reliance BigTV customer support has been notified about the posted complaint.
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