Reliance Bigtv — non refund of booking amount

Address:

Nagpur, Maharashtra, 440022

I have pre booked for big tv on 20.03.2018. Since this was not supplied within the promised time, i canecelled this booking and sent the messages repeatedly. I requested for the refund as it was not fulfilled within the promised time frame, but nothing has been heard so far. I could not get the reply to my e mails also. Kindly arrange for the refund of the booking amount at the earliest. I submitted the complaint to you also twice in addition to emails sent to them, but no response has been recieved from them. They just don't respond atall.
Request kindly advise them to refund my pre booking amount at the earliest
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