Reliance Bigtv — non updation of complete channels

Address:500017

Reliance big tv vc number:[protected] recharged for rs.750 on[protected]. Spoke to customer care on no. [protected] for gemini cannel is not updated. The same informed to customer care on the above said number in which they informed that some of channels not updated and will be updated by 31st january 2018. So far not updated. Again spoke today on[protected] to custome care on the said number @! 2;20 am in which it said that complete channels will be updated within 48 hours and the way the customer care communicated on phone is dissatisfied. I request you to kindly take necessary action and solve the problem by updating the complete channels especially gemini channel in that.
Was this information helpful?
No (0)
Yes (0)
Reliance BigTV customer support has been notified about the posted complaint.
Feb 06, 2018
Updated by Anwar Shariff
Reliance Big TV VC Number:[protected] Recharged for Rs.750 on[protected]. Spoke to Customer care on No. [protected] for Gemini Cannel is not updated. The same informed to Customer Care on the above said number in which they informed that some of channels not updated and will be updated by 31st January 2018. So far not updated. Again spoke today on[protected] to Custome Care on the said number @!2;20 AM in which it said that complete Channels will be updated within 48 hours and the way the customer care communicated on phone is dissatisfied. I request you to kindly take necessary action and solve the problem by updating the complete channels especially Gemini Channel in that.
Complaint comments 

Comments

DEAR SIR,
OUR BIG TV CARD NO.[protected]. MY NAME IS G.V. RAMANA, OUR RECHARGE VOUCHER IS VALID UP TO MARCH 2018, FROM 2-FEB-2018 OUR BIG TV IS NOT WORKING, PLZ RESPOND THAT AS EARLY AS POSSIBLE.and big tv customer care number is not respond. plz rectify

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance BigTV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    3276
    Pending
    0
    Resolved
    781
    Reliance BigTV Address
    6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance BigTV contact information