Reliance Bigtv — not attending to our complaints

Address:

Hyderabad, Andhra Pradesh, 500094

Smart card no.[protected]

We have 2 connections from big tv. Out of the 2 only 1 connection is working for the past 2 months. But they are deducting the amount for 2 connections. Their customer care number is not at all working. We have been making several email complaints for the past 2 months. They responded on aug.07 saying it will be set right within 48 hrs. However it has not been done so far.