Reliance Bigtv — not providing services after annual subscription as promised

Not providing services after annual subscription as promised. First they provided offer for annual subscription once we recharge then after few days reliance cut the services and channel. Once we contact them they are not providing any confirmation and solution.in the name of technical issue they cut off most of the channels. Not sure what can be done here as we have already subscribe for annual pack and its just a first month.
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Reliance BigTV customer support has been notified about the posted complaint.
Apr 12, 2018
Updated by Syed Mohammad Mehdi
Notifying complaint to the concern didn't mean it is redolved.how can you mark this resolved ?
Complaint comments 

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Yeah, that's true. None of the premium channels are coming. And their customer support executives are well trained just to dodge customer complaints and mislead them. I dont think calling the customer care is going to be of any use because they are just puppets of the script given by the management. Reliance BigTv company is just taking all o[censored]s on a run. I think the company is heavily burdened with loses. I wonder if anyone has lodged a complaint with consumer court (this website is just a forum, complaining here is not going to solve anybodys problems). If not we should all together file a class action suite. Or we should bring this problem in a blog or media where it catches the attention of the management. Atleast the threat of a law suite and losing company reputation will make them more answerable to the customers.
Syed Mohammad Mehdi's [Complaint's author] reply, Apr 12, 2018
Yes they are providing info what they have been asked to do. Customer care call is now useless.but they are cheating customers and no body is there to hear.

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