[Resolved] Reliance Bigtv — Poor signal & non service

aswini54

from Darjiling, West Bengal

Address:	Jajpur, Odisha
Website:	Reliance digital tv

Dear sir,
I am consumer of reliance big tv & my card no.[protected]
Name : smt tanima mishra

My channels are not visible since last one & half month due to poor signal. Complaints lodged repeatedly through toll free no. Last lodged on 17/11/2016 ; on 19/11/2016 ; & on 21/11/2016 complain no.[protected] not resolved so far. Each time i being consoled that technical person will visit my residents and rectify the problem. While i am paying money but not getting the service.
I have been harassed by service provider while going on paying the monthly rentals. West of time & harassments of customer can't be a symbol of good service
Hence, request for earliest resolution of my problem.

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Dec 26, 2016

Complaint marked as Resolved

Reliance BigTV customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2016

Reliance BigTV Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

We have taken up your issue with our field team for further review and will respond to you at the earliest. We request you to co-operate with us.

Regards,

Customer Care
Reliance Digital TV