Reliance Bigtv — refund of payment

Address:Lucknow, Uttar Pradesh, 226004
Website:www.reliancedigitaltv.com/home.html

I had applied of the connection in march 2018 and my connection is still pending and now i get the connection of other company and i dont need reliance connection and whenever i call them they says mail us and no reply on mail please help me to get my refund back of 3 connections whom i applied for.
Booking id no 14522241

And my mail id is [protected]@hotmail.com
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Reliance BigTV customer support has been notified about the posted complaint.
Jan 10, 2020
Updated by apslko
not resolved
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Comments

I have booked Reliance Big TV by paying Rs.499 on[protected]. But till today I didn't get the connection even though they are writing that we will get the connection within 45 days. When ever I am calling customer care they are telling wait for 7 days. My booking Id is 14553851.
I am booking reliance DTH connection last five month but not installed set top box what a next step

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