Reliance Bigtv — reliance big tv connection not given since 20 march 2018

Address:	Mohali, Punjab, 140604
Website:	www.reliancedigitaltv.com

I booked reliance dth new connection after seeing full page print advt.in all the leading newspapers on 20th march 2018, booking id a12950941, received a message stating that installation will be done in 30-45 days time.
I called on their toll free contact no.[protected], and to our surprise the customer care executives are trained to fool us in every possible manner, i called them in may they said wait for 2 weeks it will be installed, this lingering on happened for almost 4-5 times, after that i asked them to give me refund, i have mailed them thrice on [protected]@rbtv.in in august, october & november. Every time i call customer care for my refund they very surprisingly say "why are you going for refund".