Reliance Bigtv — setup box is not working

Rajani Kanth6337

Address:

Bangalore, Karnataka, 560036

Smart card no:[protected], set up box is not working
When i switch on tv, loading in progress please wait message is coming and stuck there only...

I am staying in bangalore, kr puram - 36

How to resolve this?

Can you please replace my set up box or provide solution or give my existing balance back to my account so that we will switch to another provider.

Regards, rajani
[protected]

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Reliance BigTV customer support has been notified about the posted complaint.

Sep 14, 2017

Updated by Rajani Kanth6337 This is rajanikanth and my smart card no:[protected]

Curretnly program channels are not coming due to set up box issue... I called many times to customer care of reliance digitial tv but no response and the call not even connecting to person to repond back.

I called local service provides, but no one is ready to help due to no contacts and no business and they are advicing to switch to different provider

Currently in my account money balance avaialble

Can you please refund it back or replace the new set up box with service. Hence i will continue to use the same connection

Regards, rajanikanth, [protected]

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Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Rajani,

We have noted your concern and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications