[Resolved]  Reliance Broadband — Billing when no connectivity

I had a broadband connection of Reliance as per ID No.[protected]. I was paying subscription on half yearly basis. When I paid subscription from 1-9-14 to 28-2-15 the connection was in interrupted from the first week of 9/14. I made several complaints through reliance customer care and e mails and requested to refund me the subscription which have already paid. They admitted that there is connectivity issue but not solved till 28-2-15. On enquiry to the technician of my area he has informed that the line and board in my are are completely damaged and it will take long time to get it repaired. Therefore I have requested to terminate service from 1-3-15. Instead of terminating they have sent bill from 1-3-15 to31-3-15 Now the bill comes about Rs.900/- including 3 months fine. I am using the broadband of Asianet from 3/15 without any problem. My connection is a prepaid one and why they have not terminated service from 1-3-15 onwards when I have not paid for further period and I have requested to terminate service.. I request to take action to wave the bill and get me refund of subscription already pad by me from 9/14 to-2/15.
Balachandran Nair