Reliance Broadband — broadband modem issue not resolved after 12 days

My reliance broadband subscriber id is[protected]. The broadband modem has not been working since 26th november. I had registered a complaint on 26th nov itself(service request id[protected]. I called the customer care more than 10 times, always they were telling that i would get a call from technical team and issue would be resolved in 24 hours. When i called the customercare last saturday they told me that the issue is already closed and created new complaint(service request id[protected]. Still no resolution, called yesterday too, but same response.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
my mobile no is [protected]
no resolution till now. waited more than two weeks. going to terminate the connection
I am also facing same issue, got a reply that Reliance working on network and it make take one more month. Better to choose other service provider. I am fed up with Tikona and Reliance.

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