[Resolved] Reliance Broadband — Internet connection not received yet | |||
I had submitted an application for Reliance wireline internet on Dec 5, 2015. I had given the cheque amount of INR 1600, Photo ID proof etc. The executive (Vinod) promised to provide internet connection in two days. Till date not even an ISP cable has been pulled off to my home. Reliance Executive Name: Vinod ([protected]) Location: Plamoodu, Trivandrum, Kerala. Plan Requested: 1 Mbps unlimited Cheque: IDBI bank My Details: Name: Charles Eapen Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jan 04, 2016 Reliance Communications Customer Care's response Dear Charles, Kindly submit your details at our Facebook page link: http://on.fb.me/1lrvkq7 Our representative will get in touch with you shortly. Regards, Reliance Communications Verified Support Jan 04, 2016 Reliance Communications Customer Care's response Dear Mohan, Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority. Regards, Reliance Communications | |||
1 Comment | |||
Comments
Reliance Communication is a fraudulent broadband company, I used a 4Mbps connection with Reliance Communications for past 3 years. Half the time there will be no internet connection and the other half you will face sluggish or slow speeds. If you are lucky, you will get the specified speeds for a few hours. Their customer service is the worst ever. I did not have a working internet connection for more than two months (3rd October 2015 to 10th December 2015) and they refuse to even provide any compensation for these 2 months. Moreover, they will disconnect the internet connection 2 weeks before the actual period ending date, to force you to pay the bill for the next period. I already have more than 8 complaints here against Reliance Communications. I would never recommend Reliance Broadband to anyone else. I have opted for another service provider and have already established my new connection with the service provider. For your reference i shall post a speed test screenshot here.
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