[Resolved]  Reliance Broadband — Refund is pending

Address:Ghaziabad, Uttar Pradesh, 201001
Website:www.rcom.co.in

I applied for a Reliance Broadband Connection in July 2015 at my house in Patel Nagar Ghaziabad.

At that time I submitted a cheques of Rs. 1198/-

After few days I got the following reply from their side:

" Thank you for choosing Reliance for Broadband connection.

We have received your application and processed this for activation. The activation may take upto 5 days.

As per your application your details are as below.
1.CAF no:[protected]
2.Subscriber ID/s :[protected]
3.Name(Customer Name):MS KUNTI TYAGI
4.Address(Customer Address) XXXX PATEL NAGAR-3 GHAZIABAD
5.Alternate Contact No:98106XXXXX
6.e-mailID:[protected]@gmail.com
7.Services Opted:Broadband
8.RatePlan:WICF699

In case of any query please free to contact us at 30337777 or[protected] or write us at [protected]@relianceada.com

Thanking You,

Broadband Services
Reliance Communications Limited"

Even after 10 days or so the installation was not done and their persons regret that the connection is not possible and they will refund my money within a month or two.

That was in July 2015 and its now November 2015 and i still didnt got my refund.

Please help

Regards

Kunti Tyagi
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Oct 20, 2016
Complaint marked as Resolved 
Verified Support
Nov 26, 2015
Reliance Communications Customer Care's response
Dear Kunti,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
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