Reliance Broadband — Very Poor Service as well as response from Helpdesk

Address:

Faridabad, Haryana

Hi, I have been user of reliance broadband connection before, however it proved to be a nightmare experience for me. Despite calling several times and escalating countless time, i did not got my service restored. No engineer visited me. Later some engineering team called me to say now the problems are resolved and i should continue the service, However after few days i again started experiencing long duration outages even for days. I decided to cancel my connection at last. Last week i was called by some reliance representative and he asked me to try once more as now the problems have been resolved. Trusting this i tried to contact the helpdesk nos. available on reliance website and to my surprise no body bothered to pick up the call. I tried several times puncing various choices but then no body responded. Very unfortunate that such big company have such poor service and management ! I am using reliance big tv at home too, howver now i have decided to get it discontinued too .. Thanks Lalit